Frequently Asked Questions

We charge a commission of 12% to 15% of the total stay value. This is charged to property owners — not guests. The exact rate is agreed during your free consultation based on your property and needs. There are no upfront fees and no hidden charges — we only earn when your property earns.

We primarily manage listings on Airbnb and Booking.com — the two largest short-term rental platforms. We'll choose the best strategy for your property to maximise visibility and bookings.

Everything. Our full-service management includes cleaning and turnover coordination, 24/7 guest communication, check-ins and check-outs, dynamic pricing, operational systems, safety enhancements, restocking, and regular performance reporting. You sit back — we handle it all.

Absolutely. You remain the owner and are kept informed at every stage through regular reports covering bookings, performance, maintenance, and guest feedback. You're always in the loop — never overwhelmed.

After our initial consultation and onboarding, most properties are listed and accepting bookings within a few days. We handle the listing setup, photography guidance, pricing strategy, and everything in between to get you up and running as fast as possible.

We manage apartments, houses, and townhouses suited for short-term rental. If you're unsure whether your property qualifies, book a free consultation and we'll give you an honest assessment.

We are based in Johannesburg, South Africa and currently manage properties in the Johannesburg area.

Simply book a free 30-minute consultation using the link on our Contact page. We'll chat about your property, walk you through how it all works, and outline the next steps — no commitment required.

You can reach us by email at airryhosts@gmail.com, by phone at +27 68 132 9813 or +27 76 908 2220, or via Instagram, TikTok, and Facebook @airryhosts.